Contact information

Contact Us

If you have questions regarding our silicone safety certifications, thermal sterilization guidelines, infant feeding sizing, wooden teether care, order status, shipping, or returns, our customer concierge team is ready to assist. We respond to all inquiries within 24 to 48 business hours.

Store Name: Pop Tot
Website: poptot.shop
Email: support@poptot.shop
Phone: +61 424 592 645
Business Address: 29 Grevillea Street, Kawungan QLD 4655, Australia
Support Hours: Monday to Friday: 9:00 AM – 5:00 PM (AEST)

Important Note: The physical address listed above is dedicated to corporate administrative operations only. Due to strict infant oral hygiene standards, sterile packaging protocols, and dedicated warehouse receiving workflows, please do not dispatch returned teething toys, feeding sets, or parcel packages to this address without obtaining an authorized return warehouse address and an official RMA number from our support team first.